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BG Business Support

Eddie Gray

BG Business Support

Company Description

Established January 2009. We provide a range of outsourced support services to micro and small to medium sized business.

We have almost 50 years experience in B2B sales and customer service working at various levels up to and including senior management.

Our support can be acquired from just 2.0 hours per week.

Outsourcing some business functions can be a cost effective way of developing a business


Services Offered

Outsourced administration and promotional services

  • Remote and on site administration/office duties
  • Cover for staff absence and workflow peaks
  • Recruitment screening by telephone
  • Customer relationship management
  • Telephone surveys (e.g. customer satisfaction surveys)
  • Staff consultation telephone surveys
  • Representing clients at exhibitions
  • Networking/ambassadorial role promoting the business face to face.

 

Administration services can be either remote or on site. We provide support at the time it is needed to complete a variety of administration duties.
These services include C.R.M. updates, data input, answering telephones, recruitment screening, telephone surveys, staff consultation feedback, auditing files, archiving, report writing, communication, back office management plus a wide range of administration functions. as required.

Promotional services include; attending meetings, networking events, road shows and exhibitions on behalf of clients. Attendance at these events can be followed up to cement relationships and develop referrals and sales.

 

Business to Business Telemarketing (B2B)

These services include:

  • Lead generation
  • Qualified appointment making
  • Generating delegates for seminars/workshops and managing delegate attendance.

Areas Covered

East Midlands


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Contact Details

Tel: 07469 804353
Email Me
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4 Cross Street
Beeston
Nottingham
NG9 2NX